You can visit our website to place an order online! 

Link to our website: www.preevin.com 

Visit our Instagram Account and DM us.

Link to our Instagram: https://www.instagram.com/preevindesigns/

In case of any assistance required, please call/whatsapp us on: +91 98101 25937

You can also contact us via email at: contactpreevindesigns@gmail.com

You can also visit our Flagship Store at 

5J Dadajungi lane Shapurjat , New Delhi. 

The store timings are 10:30 AM to 7:30 PM IST

YES. You can browse through the collections without creating an account and select merchandise you like. But to be able to buy, you need to set up an account which is a fairly easy process. Register with us and you'll be able to enjoy the following benefits through your MY PREEVIN account:

To create an account, simply click on ‘REGISTER' at the top right of the page to fill in your details.

If you have forgotten your password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page.

Yes, we offer full customization to your size, colors, and other minor adjustments. 

For any customization request, we request you to contact us at +91 98101 25937 or email us at contactpreevindesigns@gmail.com.

For plus sizes, 'XXL' and above (bust size 42 inch and above), we charge a 10% to 20% additional charge on the retail product price depending on the customization.

Price of the order remains the same for any product ordered exactly as per the image as displayed on our Site. However, in case a customization is required such as color, sleeve adjustments, etc, there will be an additional customization charge applicable and will be added to the final billing amount. For any such customization, we request you to contact us at +91 9810125937 or email us at contactpreevindesigns@gmail.com

In case the product was bought on sale, an additional charge for customization /alteration is applicable.

Yes, we can change the color of the product. However, we note that some of our products might look great in certain color shades only. Therefore, we provide you with a palette of color options. However, if you still wish to customize the color, we request you to contact us at +91 98101 25937 or email us at contactpreevindesigns@gmail.com

We refer to our standard size chart as displayed on the product page. However, we encourage you to send your measurements after placing an order to have the product made specifically to your size. In case of any questions regarding the size chart, feel free to contact us.

For plus sizes, 'XXL' and above (bust size 42 inch and above), we charge a 10% to 20% additional charge on the retail product price.

Our products are especially designed for you. You can send us your measurements after placing an order to have the product made specifically to your size. For any questions, we request you to contact us at +91 98101 25937 or email us at contactpreevindesigns@gmail.com

Please note that an additional charge will be applicable based on order with a bust size of more than 42 inches.

Payments can be made through Visa, MasterCard, American Express, and Maestro credit and debit cards. We also accept bank transfers, cash payments, Gpay & paytm 

Please contact our team at +91 98101 25937 or email us at contactpreevindesigns@gmail.com in case you wish to make payments through net banking or cash.

At PREEVIN, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.

You may also choose to securely store your credit card details with us. This means you will not have to enter them again during future purchases, making it quicker and simpler to shop

As per our policy, we do not make any changes to the orders once placed. Further, orders once placed cannot be canceled /exchanged or refund.

The shipping charges for all shipping within India will be calculated at the time of checkout.

However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.

All our products are handcrafted and especially customized for you with love and care. Due to the intricate and exclusive nature of the products available on our Site, we ensure that we photograph all our products under standard lighting conditions so that the product image you see is closest to the product. 

However, there may be slight variations in the color of the fabric, dyes, prints or embroideries of the product image you see on your monitor and the actual product.

We try to make all our products available to your doorstep through our delivery partners:

Domestic – EXPRESS DELIVERY Rs 250/- PER PRODUCT 

International Delivery – R 2,500 PER PRODUCT

We can have the orders shipped to your doorstep or at your convenience. 

In case you wish to collect the product, we can have your order sent to our Flagship Store at Shahpurjat.

If your card has been debited multiple times at the payment gateway(s) while making a single purchase, call our customer care at +91 98101 25937 or write to us at

contactpreevindesigns@gmail.com and we will resolve it for you. 

Our customer care team is available from Monday to Saturday, from 9:00 am till 6:00 pm.

If you order multiple products with different dispatch dates, all the products are shipped as one shipment, once your complete order is ready. However, if you wish to receive some products earlier, please email us at contactpreevindesigns@gmail.com or call us at +91 98101 25937.

We try to deliver all our orders as soon as possible ensuring the products reach you on time. If you wish to track your order,

Once your order is shipped, the Airway Bill number (AWB no.) and courier partner name is sent to you via email. Please visit the courier partner website (Bluedart, Delhivery) and enter the AWB no. shared with you in the relevant form to track the current location of your shipment and expected date of delivery. 

Or 

You can get in touch with us at +91 98101 25937 or email us at contactpreevindesigns@gmail.com. We can provide you with the courier tracking number upon request.

Each and every product is specially curated for you, and is made to measure. Usually the time frame will be anytime between 7-15 working days, depending on the order and customizations if any. In case you require your orders on priority, please get in touch with us at +91 98101 25937 or email us at contactpreevindesigns@gmail.com and we shall get back to you on the same.

We keep a 4" (4 inch) margin in all our products. Usually, the custom made and the alteration is quite minimal. 

However, since these are customized for you, we need a minimum one trial to match the garment to your fit. The final delivery of the product will vary on your alteration requirements. We note that shipping charges for alterations will have to be paid by the client and will not be borne by us. In case you require any alterations, please get in touch with us at +91 98101 25937 or email us at contactpreevindesigns@gmail.com. 

For outfits purchased on sale/discount, we charge additionally for any alteration required. The charges will vary depending on the alteration

We try to make the orders as per the standard size chosen by you or the measurements provided to us. However, if any alterations are required, we generally need about a week or two, however this varies from each and every product. 

We note that shipping charges for alterations will have to be paid by the client and will not be borne by us. In case you require any alterations, please get in touch with us at +91 98101 25937 or email us at shoponline@ridhimehra.com and we shall get back to you on the same. 

If any alterations are required, we request you self ship the product 

With order number 

Address and contact details 

Alterations required

Alternatively, you can drop-off the product at our Flagship Store in Shahpurjat, New Delhi. Please note, that we do not pick-up any alterations and the cost for delivering the product to us is to be taken care of by you. 

You may contact us via contactpreevindesigns@gmail.com or call our customer care at +91 98101 25937 from Monday to Saturday, between 10:30 AM to 6:30 PM (IST). We will look into the issue and respond to you within 24-48 working hours.

For all products shopped from a Multi-brand outlet, please contact the same multi-brand outlet for alterations.

We note that additional charges are applicable on all orders being customized. Further, for plus sizes, 'XXL' and above (bust size 42 inch and above), we charge a 10% to 20% additional charge on the retail product price. We also charge additional for all alterations done on products bought on sale/discount.

Get in touch with us at +91 98101 25937 or email us at contactpreevindesigns@gmail.com. Our team will constantly be in touch with you to help you with your product. However, we have a no refund/cancellation policy.